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RESERVATION TERMS

 
  1. Reservation
    Every reservation must be guaranteed with a debit/credit card details, the card is not debited at reservation. Payment is done on the spot. A pre-approval could be done, if any anomaly should happened and without any other card details given, the reservation won't be guaranteed after 6PM the day of arrival.

  2. Modification and cancellation
    You can cancel your reservation without any fees until 2PM the day of arrival (48h for communicating and family rooms), after this the night will be charged and the other nights cancelled.
    Reservations concerning fair and summit are not refundable.
     
  3. No-show
    In case of no show without without cancellation as describe above,  the first night will be charged and the other nights cancelled.
     
  4.  Check-in / check out
    Rooms are available from 2am and have to be be returned before 11AM
     The evening after closing, your access card will be available in the automatic kiosk in front of the hotel, you can collect it with your debit/credit card. Reservation will be at your name.
    IMPORTANT : Thank you to inform us by phone or email if you wish a late check-in. For more details, please contact us.
      
  5. Extended stay
    All extension request must be issued at reception beofre 10AM, the paiement would be done on the spot in accordance with avaibility.

Our rooms prices depend on the type of room, tourist taxes and breackfast are not included.

RECEPTION OPENING HOURS

- Monday to friday from 6:00 AM to 10:00 PM

- Saturday from 7:00 AM to 10:00 PM

- Sunday and public holiday from 7:00 AM to 12:00 AM / from 17:00 PM to 21:00 PM


IMPORTANT 
IMPORTANT : Out of opening hours, an automatic kiosk is at your disposal to collect your access card.
 -> Thank you to inform us by phone or email if you wish a late check-in. For more details, please contact us.

Enjoy your dinner

just around the corner

 

The evening, after having a drink at the hotel bar, you will have the opportunity to eat in one of the partners restaurants nearby without a drive, with 10% discount.
For professionals we also offer a package including dinner in one of these restaurants at a reasonable price.

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Clermont-Ferrand
and surroundings, discover or rediscover

LEGAL INFORMATIONS


Social headquarters

HOTEL LUNE ETOILE
89 Bd Gustave Flaubert
63000 Clermont-Ferrand

Contact
Téléphone : 0473986868
Fax : 0473986878
Email : contact@hotel-lune-etoile.com 

Legal representative

Philippe PERES
Catherine DESCOMBIN

Registation

Registration with the registry of compagnies under the identification : 75181532500012
Code APE : 5510Z
Limited liability company with a capital of : 30 000€

Intra-comunity VAT number

VAT identification number : FR47751815325

Booking terms